FAQs (Frequently Asked Questions)

Changing the Legal Name
The legal name of the audit file is tied to the license that was purchased. If you created an AuditSoft file with the incorrect Legal name please contact Su...
Wed, 27 Nov, 2019 at 4:13 PM
Shortcut Keys
In AuditSoft you can use standard shortcut keys: File Management Save CTRL + S Print report CTRL + P Undo / Redo Undo CTRL + Z Re...
Fri, 21 Feb, 2020 at 3:56 PM
System requirements
AuditSoft is designed to run on most modern computers. The following are the recommended system requirements: Windows Operating System: Windows 10 / 1...
Tue, 18 Jul, 2023 at 10:52 AM
Text formatting and bullets
In order to ensure report consistency AuditSoft limits the formatting of text. There are 2 ways that you can access AuditSoft text formatting: Use the...
Wed, 21 Oct, 2020 at 11:28 AM
Reset / Forgot Password
If you have forgotten your password or if you need to change it follow these steps: Open AuditSoft. If you are logged in click on the Log out link in the...
Thu, 6 Aug, 2020 at 9:43 AM
Mathematical Average vs Weighted Average
In AuditSoft the overall results for documentation review and observation tour questions that span multiple sites are calculated either based on Weighted Av...
Wed, 21 Oct, 2020 at 11:37 AM
Change/Reset the Autocorrect Dictionary Spelling
AuditSoft uses your Windows operating system dictionary. If the AuditSoft spellcheck is working incorrectly you may need to reset the dictionary to clear it...
Fri, 2 Jun, 2023 at 7:20 PM
Outstanding and incomplete items in the navigation menu
Icons in the navigation menu identify items that are marked as incomplete due to outstanding required information. To reveal what is outstanding move your m...
Tue, 22 Jun, 2021 at 7:37 PM
Renew cloud backup service before expiry
If you want to renew your annual Cloud Backup subscription you can do so by selecting View Backups from the Home page (see 1 below) Then on the Onl...
Mon, 13 Sep, 2021 at 8:49 AM
How many COR interviews do I need to do in Alberta for 2021?
The table below represents the minimum number of interviews that need to be completed based on the Alberta Partnerships in Injury Reduction (PIR)  COR (Cert...
Wed, 13 Oct, 2021 at 3:59 PM